FAQ

SSL is the Secure Sockets Layer protocol used to encrypt data input for online purchases or other private information,

SSL was designed to provide security between client and server and to avoid any kind of 3-way man-in-the middle attack. Thus, SSL cannot be proxied through traditional application level fire walls because SSL considers a proxy server to be a middleman.

In SSL Tunneling, the client initiates an SSL connection via normal HTTP then handshakes (two machines talking) and creates a secure connection to the server via a byte-forwarding tunnel. The proxy has access to the client-proxy request headers, but the session is encrypted. Once the handshake occurs, the proxy acts just like a SOCKS gateway. This allows the fire wall to monitor the requests, but not the traffic. You now have the security to shop online.

You have many choices today as far as wood items are concerned. Few of those choices are for American-made, handcrafted items. Approximately $5B worth of wood products were imported and sold in this country last year. Some $2B worth of those wood products were sold by American companies that do no importing. It shows in the stores.

Your choices are few. What you see is what you get. Many of our stock items are distinctive in that you won't see them everywhere. Because of the fact that they are handcrafted and not mass produced, almost every item has some distinct difference. Custom sizes and design changes are readily available. Our products are quality-made so that you can expect durability. All of our items are finished both on the outside and the inside. We back our items, even the small, non-furniture items.

All of our unfinished items come prepared for finishing. You may need to wipe it down with a tack cloth since it does come from a very, dusty shop.
 

All of our unfinished items must be treated or finished in some manner since the wood will ultimately dry out. To keep its natural beauty, any oil finish, such as tung oil or lemon oil, may be used. Otherwise, staining, varnishing, or painting are recommended.

Finished, furniture items are guaranteed, under normal use, for five (5) years from the date of purchase. Unfinished, furniture items are guaranteed, under normal use, for ninety (90) days from the date of purchase. All home accessory items are guaranteed, under normal use, for ninety (90) days from the date of purchase. Date of purchase shall be date of receipt on any delivered items. We also guarantee the utmost in quality and design to give you many years of enjoyment and use. This applies to US residents only.
 

We will gladly make an exchange for any item purchased within ten (10) days of purchase. We will, to the best of our ability, do what is possible to satisfy you and substitue another product that will better meet your needs. Date of purchase shall be date of receipt on any delivered items. If this is not possible, you will receive a refund less the shipping costs.
 

We do custom work. Since custom work is geared specifically to a customer's personal needs and requirements, all custom work is non-returnable. Every effort will be made to meet your exact specifications. In order to better serve all of our customers, there is a charge of $50.00 per quote on furniture items. If a detailed sketch is required, there will be a charge of $75.00 per hour per sketch. When there was a quote and/or sketch fee for any item you purchase, the fees related to that particular item will be deducted from your purchase price at the time of the sale. For color choices, you can go to any Home Center or hardware store and pick up a Minwax color chart. All we need is the number. If your color choice is not available in this area, we will let you know. Special orders can be accepted from October 1st through January 31st on a case by case basis.
 

Most orders will be shipped within 24 hours, or the next business day, upon receipt of your payment. Time depends on the method chosen - generally, within five (5) to seven (7) business days. For items that are out of stock, we will advise you as to the expected delivery date. For custom orders, delivery is dependent on the time of year. You can generally expect delivery within four (4) to six (6) weeks. If there will be any delay, we will notify you as to the period of time. Be assured that neither your check will be cashed nor a charge put through unless we have begun work on your item. This applies to Continental US residents only.
 

We gladly wholesale our product to craftspeople, other companies for resale, or to companies for employee gifts. There is a minimum purchase of four, like items to receive the discounted price.